Key Holder

Key Holder (Full Time) – Boot Barn

Our Key Holders engage with customers, create an exceptional in‑store experience and provide leadership and support to store partners. They embody Boot Barn's Mission, Vision and Values while demonstrating selling and service expertise, product knowledge, visual merchandising skills and strong point‑of‑sale proficiency. Key Holders partner with the leadership team to exceed store sales goals, help develop the team and support store operational procedures.

Boot Barn is where community comes first. We thrive on togetherness, collaboration and belonging. We build each other up, listen intently, and implement out‑of‑the‑box ideas. We celebrate new innovations, congratulate each other’s achievements, and most importantly, support one another. We also celebrate heritage, welcome all and value each unique Partner within our community.

• Foster a service and selling culture; exceed overall expectations to build long‑standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), add‑on sales and customer information capture rates.
• Be informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist in floor moves, display maintenance, merchandising, sales set‑up and store housekeeping.
• Assist with processing merchandise and monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with the company’s Time and Attendance policy and procedures.
• Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures and practices.
• Perform any other duties assigned by management.
• Demonstrate high level of quality work, attendance and appearance.

Seniority Level: Entry Level

Employment Type:

Full‑time

Job Function:
Sales and Business Development

Location:

Livingston, CA