CSR- In office Sales Representative

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- In office Sales Representative role at Fred Loya Insurance Agency

• Provide professional, courteous service to internal and external customers
• Answer questions regarding the customer’s policy
• Accept payments and process transactions
• Identify potential needs the customer may have regarding their policy
• Follow up with customers on quotes, renewals, and cancellations
• Involved with marketing initiatives for new business development on an as-needed basis
• Maintain a neat and clean work area and office
• FNOLs (vehicle inspections)
• Taking vehicle pictures (squatting, bending, flexing required)
• Bank run deposits
• Other duties as assigned

• Computer literate desired from basic to intermediate skills
• Bilingual (English/Spanish) is helpful
• Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers
• Must pass state licensing requirements
• Flexible schedule
• Reliable transportation

• High School Diploma
• Previous customer service experience is helpful

• Entry level

• Full-time

• Other

• Insurance