Assistant Client Service Manager

Assistant Client Service Manager –
United Business Bank

Location:

Albuquerque, NM (Onsite, no remote). Salary: $40,000.00 – $45,000.00.

United Business Bank is a publicly traded regional bank with over $2.5 B in assets and 34 offices in 5 states. We specialize in small to medium sized business clients and deliver outstanding customer service through a single‑point‑of‑contact model.

• Day‑to‑day management of the branch and backing up the Client Service Manager in their absence.
• Oversee operation functions of the branch including Teller functions, New Account functions, and background operations tasks.
• Actively cross‑sell bank products and services, supporting staff in cross‑selling efforts.
• Review management reports and daily callbacks, solving problems associated with item and data processing.
• Assist the Client Service Manager, Regional Branch Administrator, and the Director of Branch Administration with duties and projects as requested.
• Ensure clients are served promptly, courteously, efficiently and professionally.

• Self‑starter with an entrepreneurial spirit who thrives in a team environment.
• High school graduate or equivalent.
• Knowledge of Teller, New Account and Operations procedures; thorough understanding of banking regulations and standard banking practices.
• Previous management experience and a minimum of 3 years bank experience in Operations Department.
• Good communication skills; professional appearance, dress and attitude.
• Good math skills.
• Ability to use Microsoft Office software package.
• Ability to operate related computer hardware and other business equipment.

Onsite, no remote.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.