Internal Office Sales Administrator

Internal Office Sales Administrator (MAJORMANUFACTURING) Loughborough, England

Salary: GBP
12.21 - GBP
13.5 per hour

As an Internal Sales Administrator, you will be responsible for supporting customers with quotations, order processing, stock enquiries, and delivery updates while ensuring a high level of customer service is maintained. Working closely with internal teams, you will play a key role in ensuring customer orders are processed accurately and efficiently from enquiry through to delivery.

• 40 hours per week
• Monday to Friday
• Loughborough

Producing and issuing customer quotations

Processing customer orders and order entry onto Microsoft Dynamics

Checking stock availability and providing accurate lead times

Managing and responding to enquiries within a shared email inbox

Liaising with customers regarding orders, deliveries, and any service-related issues

Providing updates on order status and delivery schedules

Resolving customer queries in a professional and timely manner

Maintaining accurate customer and order records

Supporting the wider sales and administration team with day-to-day office duties

Building positive relationships with both new and existing customers

Previous experience within an Internal Sales, Sales Administration, Customer Service, or Office Administration role

Experience using Microsoft Dynamics is highly desirable

Confident communicating with customers via phone and email

Strong attention to detail and organisational skills

Proficient with Microsoft Office packages including Outlook, Excel, and Word

If you have strong administration and customer service skills and enjoy working in a customer-focused role, we'd love to hear from you.