Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

We are currently recruiting for an Administrator to join our client's team on a long-term temporary basis, with the opportunity for ongoing employment and career progression.

This is a varied administrative role combining order processing, customer communication, account support, and stock coordination. The successful candidate will help ensure orders are processed accurately, customer enquiries are handled efficiently, and stock movements are managed correctly.

Pay Rate: £13.25 per hour

Working Hours:

Monday to Friday, 08:30 – 17:00 (37.5 hours per week)

Contract:

Long-term ,ongoing, with career progression opportunities.

• Processing customer orders accurately and efficiently.
• Managing incoming and outgoing emails and responding to customer enquiries.
• Handling telephone calls professionally and providing updates where required.
• Providing day-to-day support to existing customer accounts, with no sales responsibilities.
• Building and maintaining positive working relationships with customers and internal teams.
• Checking pallets and deliveries to ensure the correct stock has arrived.
• Verifying outgoing pallets and dispatches to ensure the correct products and quantities are sent.
• Updating order information, maintaining accurate records, and completing relevant administrative paperwork.
• Liaising with warehouse and dispatch teams to resolve order or stock discrepancies.
• Ensuring all administrative tasks are completed accurately and within required timescales.

• A reliable, organised, and proactive approach to work.
• Strong attention to detail, particularly when processing orders and checking stock.
• Good written and verbal communication skills.
• Confidence handling telephone calls and professional email correspondence.
• Basic computer skills and the ability to learn internal systems.
• Good organisational skills and the ability to manage multiple tasks.
• A customer-focused approach and the ability to build positive working relationships.
• The ability to work effectively both independently and as part of a team.
• Previous experience in administration, order processing, customer service, account coordination, or stock control would be advantageous but is not essential.

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