Senior Product Manager

Join to apply for the Senior Product Manager role at The Access Group
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We’re looking for people who share our passion for believing in better and who will help us continue to grow.

Love Work. Love Life. Be You. – is central to our success and how we give our customers the freedom to do more of what’s important to them.

What does Access offer you? We offer a blended approach to office working, encouraging collaboration and connection in one of our thriving offices. We take our people’s development seriously, working with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, 25 days holiday (which increases with tenure), a matched pension scheme, and a range of benefits, you’ll also have one charity day to support a cause that matters to you.

You are a skilled Senior Product Manager with a passion for products, proven experience integrating AI into products with measurable impact, and an ability to define strategy and communicate a compelling product vision. Playing a key role in our dynamic Product Development team with support from our group‑wide product function and reporting to the Head of Product, you will lead the strategic product roadmap and deliver exciting AI‑powered solutions for our hospitality customers.

You will have previous operational experience in the hospitality sector, either working for an operator or a supplier, providing solutions to hospitality operators. You will work closely with cross‑functional and remote teams including Engineering, UX, Marketing, Sales, Support and Customer Success, to deliver high‑quality solutions that meet business goals and user needs. You have a natural growth mindset, AI‑first thinking balanced with pragmatic delivery, and a drive to achieve great outcomes for our hospitality customers and the Access business.

• Shape the future of hospitality technology by crafting and driving an AI‑first product vision that transforms how hospitality businesses operate and solves real problems.
• Champion seamless integration across our ecosystem—from EPOS to reservations—creating unified experiences that wow customers while owning the commercial story to prove ROI.
• Become a hospitality expert by mastering the operational challenges that keep restaurant and hotel managers up at night, using AI to decode market trends and customer feedback at scale.
• Rally cross‑functional teams by turning complex AI concepts into clear business wins for everyone from floor managers to the C‑suite, meeting customers at industry events and bringing innovations to life in real venues.

• SaaS product management in agile environments with a proven track record of delivering successful products.
• Hands‑on experience with AI tools for enhancing product management workflows, integrated with engineering AI best practice and delivering AI‑powered features.
• Strong commercial understanding with ability to clearly prioritise and articulate ROI to stakeholders and make data‑driven investment decisions.
• Proven ability to build and lead teams with experience developing high‑performing product teams, fostering a culture of innovation, accountability, and continuous improvement.

The Access Group is one of the largest UK‑headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid‑sized organisations in commercial and non‑profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

Access employs approximately 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you’re excited about this role, (even if your previous experience doesn’t align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Accounting/Auditing and Manufacturing
• Industries:
  Technology, Information and Media