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Strategic Customer Success Manager; Hybrid

Job in Loughborough, Leicestershire, LE11, England, UK
Listing for: The Access Group
Full Time position
Listed on 2026-06-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager (Hybrid)

The Access Group, headquartered in Loughborough, seeks a Customer Success Manager to ensure valued customers achieve expected outcomes with their software. The role includes building strong relationships with senior stakeholders and leading customer reviews.

The ideal candidate will have a background in customer success within the tech sector and demonstrate commercial awareness and the ability to juggle multiple priorities. A competitive salary, wellbeing days, and various benefits are offered.

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