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Senior Customer Care & Warranty Specialist

Job in Loughborough, Leicestershire, LE11, England, UK
Listing for: Nicholas Associates Group Limited
Full Time position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 28000 GBP Yearly GBP 28000.00 YEAR
Job Description & How to Apply Below

Nicholas Associates Group Limited is seeking a Customer Service Advisor for a full-time permanent role based in the outskirts of Loughborough. Salary is circa £28,000 per annum and hours are Monday to Friday, 8:30am to 5pm or 9am to 5:30pm; office-based position.

You will report to the Customer Service Manager, manage returns, investigate product issues and maintain exceptional service levels while working with CRM and ERP systems to keep customer records accurate.

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Position Requirements
10+ Years work experience
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