Hybrid Complaints Investigator: Insight & Resolution
Listed on 2026-10-11
-
Customer Service/HelpDesk
-
Government
Charnwood Council invites applications for a Complaints Investigator on an ongoing hybrid basis. You will collate customer feedback to support process improvements, and act as the first point of contact for the Corporate Complaints Policy, ensuring timely, quality responses.
Investigating complaints to provide clear, evidence-based outcomes, including Stage 2 local authority cases, you will also advise services on insurance arrangements and contribute to risk management while upholding fair,
Join us at 4
Recruitment Services Ltd as our next Hybrid Complaints Investigator:
Insight & Resolution in Charnwood, England, United Kingdom.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Charnwood, England, United Kingdom.
This opportunity is part of our work in Legal, Management & Operations.
The advertised compensation is - .
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).