Export Shipping Coordinator

Export Customer Service Coordinator

Mon-Fri, 8am-4pm or 9am-5pm, £14.92 p/hr based in Loughborough

Please note you must have export experience

We are seeking a proactive and detail-oriented Export Customer Service Coordinator to join a busy Export Customer Service team supporting customers across the globe.

Key Responsibilities

Manage customer orders and export shipments ensuring all required documentation is prepared accurately and on time.
Provide exceptional support to customers and the Export Sales team, handling shipping queries, export documentation, hazardous goods paperwork, and administrative requests.
Ensure compliance with customs regulations, export controls, and company policies, maintaining high standards of accuracy and attention to detail.
Carry out Third Party Management (TPM) activities and customer due diligence checks in line with current regulations.
Track shipment deadlines and proactively resolve any issues that may impact delivery or customer satisfaction.
Handle customer enquiries via phone and email, providing timely and professional solutions to complex shipping-related matters.
Maintain accurate records, filing systems, and shipping documentation.
Contribute to process improvement initiatives and identify opportunities for increased efficiency and cost savings.

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Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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