Technical Coordinator

Technical Coordinator – CAD & Building Products

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* Location:

** Loughborough, Leicestershire – office-based

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* Hours:

** 37 hours per week, Monday to Friday

Are you confident using AutoCAD and enjoy turning technical information into clear, accurate drawings and documentation?

Tristram Parker Recruitment is recruiting a Technical Hub Coordinator for an established manufacturer of external wall insulation and render systems, supporting new-build, refurbishment and energy-efficiency projects across the UK.

This opportunity combines CAD detailing, technical coordination and customer support, with in-house training to develop your knowledge of thermal performance calculations and system specifications.

Working within the technical team, you’ll help ensure customers, specifiers and colleagues receive accurate technical information when they need it.

• Preparing and issuing standard and bespoke system detail drawings using AutoCAD.
• Supporting the preparation of technical specifications, data sheets and project documentation.
• Producing U-value calculations using JPA software, with in-house training provided.
• Preparing system specifications following relevant training.
• Collating technical information and submittals for individual projects.
• Responding to customer and contractor enquiries by telephone, email and video call.
• Coordinating information with sales, technical services and laboratory colleagues.
• Maintaining technical databases, product records, drawing files and document control systems.
• Monitoring shared inboxes and directing enquiries to the appropriate team members.
• Helping develop a Technical Assistant’s understanding of drawings, details and technical queries.

• Proficiency in AutoCAD or similar CAD software.
• Experience with in a construction or retrofit environment.
• Confidence communicating with clients, contractors and business customers.
• Strong organisation, attention to detail and the ability to manage competing deadlines.
• Good working knowledge of Microsoft Word, Excel and Outlook.
• At least five GCSEs at grades 9–4/A*–C, or equivalent, including Mathematics and a Science subject.
• A willingness to learn and develop your technical knowledge.
• Experience with external wall insulation, render systems, technical specifications or U-value calculations would be advantageous, but specialist training will be provided. Previous experience supporting or mentoring colleagues and a full UK driving licence would also be useful.

• In-house training in U-value calculations and system specifications.
• A varied role combining CAD, technical documentation and customer interaction.
• Exposure to both new-build and refurbishment projects.

Monday–Thursday, 8:30am–5:00pm;
Friday, 8:30am–4:30pm, with a one-hour lunch break.

This is an office-based position in Loughborough, so you must be able to commute daily.