Apprentice Parts Advisor

Are you looking for a great first step into a career where you can learn on the job and gain a recognised qualification while earning? An apprenticeship could be the perfect opportunity to start your professional journey.

Are you looking for a great first step into a career where you can learn on the job and gain a recognised qualification while earning? An apprenticeship could be the perfect opportunity to start your professional journey.

Apprenticeship Central are recruiting an Apprentice Parts Advisor to join a busy and supportive automotive team. You’ll gain hands-on experience in parts operations and office administration while working towards a nationally recognised Level 3 qualification. No prior experience is needed, just curiosity, enthusiasm, and a willingness to learn!

Duration: 12 months

Pay: £8.00 per hour in year 1, rising to the national wage for your age from year 2

Hours: Monday to Friday 08:00-16:00

• On-site delivery with a training provider coach visiting workplace
• On-the-job guidance from an experienced team and allocated workplace mentor
• Visits from a training provider coach every 6-8 weeks
• Additional support from a RETAIN Manager at Apprenticeship Central

You’ll learn a range of skills, gain hands-on experience across multiple disciplines, and receive ongoing support to help you succeed. After completing the apprenticeship, you may have the opportunity to continue with the company in a permanent role and develop your career as a Parts Advisor.

As an Apprentice Parts Advisor, you’ll assist and learn across a variety of tasks, including:

• Act as a friendly first and last point of contact for customers, dealerships, and garages
• Handle parts enquiries and orders in person, over the phone, and via email
• Order, sell, and supply vehicle parts and accessories accurately
• Support stock control by maintaining accurate inventory records
• Assist with invoicing, payments, and general administration tasks
• Communicate clearly with technicians and team members to support daily operations
• Help manage customer queries and resolve issues in a professional manner
• Keep parts and stockroom areas organised, safe, and compliant with procedures

• GCSE (or equivalent) English – Grade 4/C or above
• GCSE (or equivalent) Maths – Grade 4/C or above

• Willing to learn and develop new skills in a busy office and workshop environment
• Organised and able to follow instructions accurately
• Positive attitude and good work ethic
• Willing to learn and take on new challenges
• Works well in a team and communicates clearly
• Basic IT skills
• Reliable travel to and from the workplace