Senior CDD Operations Associate

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Senior CDD Operations Analyst to join our ever-evolving Enterprise Customer Due Diligence team and help us unleash the potential of every business.

• Conduct thorough due diligence reviews for new enterprise customers, including detailed assessments of complex corporate ownership structures, ultimate beneficial owners and source of wealth/source of funds, in accordance with Worldpay Policies and Procedures
• Collect, verify, and analyse documentation and information from a variety of internal and external sources, including public registries, company filings, and reputable financial databases
• Prepare comprehensive reports summarising findings, associated risks and recommendations

• Perform comprehensive assessments on politically exposed persons, potential sanctions matches, and adverse media hits, applying a robust risk-based approach to understand and document associated risk-based approach to understand and document associated risks
• Identify emerging concerns, inconsistencies, or potential indicators of financial crime, escalating issues in line with governance frameworks and managing them from identification to resolution

• Conduct periodic reviews of existing enterprise customer relationships in accordance with risk-based review cycles
• Complete trigger event reviews following changes such as ownership updates, unusual account activity, negative media developments, or revised risk indicators
• Reassess customer information and documentation to ensure continued alignment with regulatory and internal standards
• Identify deteriorating risk profiles, discrepancies, or new risks and escalating accordingly to Compliance or senior colleagues
• Maintain clear and accurate records of review outcomes to support audit and regulatory scrutiny

• Ensure all reviews are delivered to a consistently high standard, maintaining accuracy, completeness, and clear auditability
• Contribute to continuous improvement of the CDD function by recommending enhancements to processes, controls, documentation standards, and workflow efficiency
• Maintain strong case management discipline, tracking progress, proactively removing blockers, and ensuring SLAs are met without compromising risk standards

• Communicate effectively with internal stakeholders including Business Development, Relationship Managers, Compliance, Audit, and other teams within the control framework
• Provide clear and practical guidance on due diligence requirements, timelines, and risks, tailoring communication to each stakeholder's needs
• Act as a trusted advisor by using a risk-based mindset to influence decisions and support a smooth, well controlled onboarding process

• Stay up to date with industry developments, emerging risks, regulatory changes, and best practices related to AML, CDD/EDD, sanctions, and financial crime compliance
• Foster a customer focused culture that balances strong risk management with an innovative, solutions driven approach to achieving regulatory objectives and delivering positive customer experiences

• Provide coaching, guidance, and day to day support to junior CDD analysts, promoting knowledge sharing, technical development, and consistent application of CDD/EDD standards, policies, and procedures across the team
• Demonstrate Senior Analyst behaviours by acting as a role model for compliance culture, professionalism, accountability, and continuous improvement within the team
• Participate in training sessions and workshops – both face-to-face, remotely and using CBT solutions, to continually improve and develop AML, CDD/EDD and Financial Crime knowledge
• Share expertise and best practices with colleagues, to support and grow the team and transfer knowledge and skills
• Support the adoption and governance of AI-driven solutions (e.g.; screening optimisation, entity resolution, or risk scoring…