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Senior Complaints Investigator – Public Sector

Job in Loughborough, Leicestershire, LE11, England, UK
Listing for: Civic Recruitment Limited
Full Time position
Listed on 2026-10-10
Job specializations:
  • Government
    Government Administration
Salary/Wage Range or Industry Benchmark: 30000 - 40000 GBP Yearly GBP 30000.00 40000.00 YEAR
Job Description & How to Apply Below

Civic Recruitment Limited is seeking a skilled Complaints Investigator for a 3-month local authority contract in Loughborough. You will lead investigations of complaints, coordinate Stage 1 and Stage 2 processes, and deliver clear, evidence-based responses within corporate standards.

The role supports risk management and service improvement across the council, liaising with customers, managers and external bodies.

We are currently recruiting a Senior Complaints Investigator – Public Sector for our team in Loughborough, England, United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Complaints Investigator – Public Sector role in the description above.

We appreciate your interest in this position.

Join Civic Recruitment Limited and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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