End User IT Support Manager — Lead IT Service Desk; Hybrid
Job in
Loughborough, Leicestershire, LE11, England, UK
Listed on 2026-07-27
Listing for:
BRUSH Group
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
BRUSH Group in the United Kingdom is seeking a senior IT Operations Leader to head BRUSH’s IT End User Support Team. You will manage the IT Service Desk and 1st/2nd line support across BRUSH sites, coordinating internal engineers and MSPs to deliver reliable end-user services and incident resolution.
You will champion ITIL practices, monitor KPIs, drive improvements, and lead a team of support engineers. The role requires strong vendor governance, change management, and the ability to travel
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