Road Logistics Control Tower Manager

It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Are you passionate about orchestrating complex supply chains and ensuring the seamless delivery of critical materials? As a Control Tower Manager, you will take ownership of end-to-end transport flows, overseeing operations across Europe into production environments. In a fast-paced, service-driven environment, you will ensure precision, visibility and operational excellence for our key strategic customers.

• Oversee and manage day-to-day Control Tower operations, ensuring shipments are delivered on time, in full and within budget.
• Provide end-to-end visibility and coordination across European collections, hub operations and final-mile deliveries.
• Lead, coach and develop a high-performing team to deliver exceptional service levels.
• Monitor operational performance through KPIs and data analysis, driving continuous improvement initiatives.
• Ensure effective planning and execution within time-critical, just-in-time logistics environments.
• Build and maintain strong relationships with internal and external stakeholders, including customers and suppliers.
• Optimise transport and supply chain processes to improve efficiency and service quality.
• Drive operational excellence within a complex, customer-focused logistics environment.

• Proven experience in supply chain, transport operations or Control Tower environments, ideally within the automotive logistics sector.
• Strong understanding of UK and European transport operations, cross-border logistics and customs processes.
• Demonstrable experience managing time-critical, high-performance logistics operations.
• A strong analytical mindset, with the ability to interpret data and identify opportunities for improvement.
• Excellent communication, relationship-building and stakeholder management skills.
• Leadership experience, with the ability to motivate, coach and develop teams in a fast-paced environment.
• Experience using Transport Management Systems (TMS) and operational performance reporting tools.
• Fluent English; additional language skills would be advantageous.

This is a unique opportunity to play a key role in managing complex, international supply chain operations for a high-profile customer. You'll work at the heart of a dynamic logistics environment, where your decisions will have a direct impact on operational and business performance.

The role offers significant exposure to cross-functional teams and senior stakeholders, together with excellent opportunities for professional development and career progression. You'll be part of a collaborative, forward-thinking organisation that values innovation, continuous improvement and operational excellence.

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.