Maintenance Operative

Reporting to: Premises Manager

Location: Baca office, Loughborough, England. The role will require regular travel to other locations where Baca’s services are delivered

Hours: 37.5 hrs per week including some evening and weekend hours may be required

Salary: £24,754 - £28,454 per annum

To provide maintenance support to the organisation, ensuring premises are maintained at a standard that will serve the mission of Baca. This will include properties across Loughborough and 2 office sites.

• Organise and conduct required maintenance at all Baca sites. Skills include general plumbing; bathroom and kitchen plumbing repairs, blocked toilets & sinks; painting and decorating; basic carpentry skills; meter reading for electricity and gas meters; fire testing; routine testing of smoke and CO alarms.
• Become familiar and actively use Baca’s maintenance management system which aids reactive and planned works across all sites.
• Communicate with contractors, residential workers and landlords as required, ensuring repairs and maintenance is conducted when planned.
• Administer quarterly checks, quarterly cleans, health and safety requirements and annual servicing such as PAT testing and Gas safety on properties and reporting issues for follow up.
• Work alongside the Premises Manager to administer the Health & Safety checks on all Baca properties including the offices, to ensure regulatory requirements are met and associated paperwork is completed.
• Support the setting‑up and closing‑down of properties and rooms between moves.
• Administer the set‑up and set‑down of rooms for young people moves between Baca properties, ensuring the rooms are ready for new young people.
• Ensure the office and car parks are clean and tidy, ensuring visitor experience is positive, professional, welcoming, friendly and helpful.
• Assist the Premises Manager and Finance Manager with year‑end Fixed Assets verification.
• Support with other administrative activities in line with the team needs.

• Play an active and supportive role within the organisation.
• Take ownership of files allocated, ensuring they are up to date and stored correctly.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Embrace the Vision and Values of Baca and reflect this in working practice.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Be aware of the correct procedures for dealing with any suggested incidents of safeguarding concerns and to follow them, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Adhere to all Baca’s policies and procedures.

Baca is looking for someone who can help the organisation with the housing maintenance and day‑to‑day function of all properties it houses young people in and our offices. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very organised and practical, able to get on with tasks that need doing on a day‑to‑day basis, managing a varied and busy workload.

They will be very approachable and enjoy working on their own as well as part of a team and supporting others. The successful applicant will need access to transport as the role requires travel between the properties that Baca manages including the transportation of items to the properties.

The successful applicant will have a personable style that is in line with Baca’s vision and values. Someone who is supportive, approachable, responsible, reliable and personable.

• Good knowledge/understanding of the building and maintenance process.
• A good awareness of general health and safety, especially regarding maintenance work.
• Ability to use computers well, with experience in Microsoft Office and on‑line email systems.
• Experience of prioritising workload to meet competing deadlines.
• Advocate of customer care including experience of dealing with a range of client queries/concerns in a professional…