Customer Operations Supervisor

Customer Operations Supervisor

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Carbon
60 is looking to recruit a Customer Operations Supervisor to work for a leading Specialised Industrial Service Provider based in Leicestershire.

Customer Operations Supervisor

£30,000/annum, £14.42/hour

3 Month Contract

Leicestershire

8am - 4:30pm Monday - Friday, 40 hours/week (30 min break)

No Overtime Available.

A leading Specialised Industrial Service Provider, making remarkable a reality every single day.

We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.

We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands‑on service.

With over 170 sites across the UK and Ireland, a supportive working environment is never far away.

And while we're proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse‑based roles. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull - wherever you are, your specialism is valued.

Collectively, our teams bring incredible expertise, built through dedication and hard work. We're committed to building a strong community - it's the people you work with, the support you receive from your manager, and the technical specialism that sits at the heart of everything we do.

• Support customers by placing and managing stock and non‑stock orders
• Expedite orders using the order system and liaise daily with suppliers
• Ensure orders are placed within required time frames for best price and lead time
• Assist with booking in deliveries and allocating stock within the storeroom
• Carry out manual handling of engineering components
• Provide excellent service to on‑site engineers collecting parts
• Source non‑stock items and update stock systems accordingly
• Support on‑site team operations during management absence to maintain service levels

• Confident with basic IT systems (email, data entry, stock/order systems)
• Comfortable working in a fast‑paced, high‑pressure environment
• Able to meet the physical demands of manual handling
• Experience in stores, procurement, office, or engineering environments is beneficial
• Supervisory or ERP/stock system experience is advantageous but not essential

Guidant, Carbon
60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.