Service Colleague

Job Overview

Job Title:

Service Colleague

Location:

Shepshed

Employment Type:

Part time – Contract Type:
Permanent – Shift Pattern:

Work Shift:

Days – Hours per Week 16 – Pay Rate £12.71 – Category Retail – Hourly Colleagues, Sales Staff – Closing Date 2 July 2026

As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart ther you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything.

• Customer-focused: you enjoy helping people and making their experience a positive one.
• Team player: you work well with others and support your colleagues.
• Reliable: you show up ready to work and take pride in what you do.
• Positive attitude: you bring energy and enthusiasm to every shift.
• Willing to learn: you’re open to training and keen to build your skills.

• A friendly and helpful approach to customer service.
• Willingness to work in a fast‑paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension.
• Wellbeing: 24/7 virtual GP, 24/7 EAP service, free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Asda is Reimagining Retail. It’s hard to imagine how many different career possibilities there are ause the business is changing we are creating new roles all the time! Explore current open positions and apply to those that suit you best.