Outbound Telephone Sales Advisor

Outbound Telephone Sales Advisor role at Currys plc

Role overview

Location:

Loughborough Campus, Loughborough, LE11 5XH
(Site Based)
Status:
Permanent, Full Time, Grade 1
Salary: £25,521.60 per annum + performance-related commission
Working hours / Shift patterns – 40 hours per week, Monday to Thursday: 09:30 AM - 06:30 PM, Friday: 09:30 AM - 3:30 PM.

Start Date:

Monday, 16th February 2026

As an Outbound Telephone Sales Advisor within our outbound team, you'll be speaking to customers regarding mobile phone network services, new contracts, upgrades, and sim-only deals or Care Plan Agreements. You’ll use your excellent communication skills to talk through the offers and deals we have, whilst making sure they have all the information available to make an informed decision.

Don’t worry if you’ve never worked in a telephone sales role, with our training and ongoing support you’ll be able to offer a world class sales experience.

• Proactively contact customers who are new and existing Currys customers.
• Help customers understand different handsets, deals and network providers and Care Plan Agreement.
• Ensure the customer has the best possible sales journey by giving great advice and all options.
• Build relationships with customers to convert one-time customers into customer for life.
• Work towards and aim to exceed sales expectations.
• Put the customer at the heart of everything you do.

• A commitment to providing great service.
• Customer Service experience, ideally within a Contact Centre environment.
• Excellent communication skills.
• Experience of working towards targets.
• An interest in technology.

If your application looks like a great fit you’ll be invited to an assessment event with our team in Loughborough on Wednesday, 21st January 2026 at 1:00 PM.

• Discounts at our Currys stores and on our partner networks.
• Life Assurance and Sharesave scheme.
• Access to a variety of Wellbeing initiatives including cycle to work and eyecare.
• Access to the Aviva Digital GP app, where you can access a GP 24/7.

Join our Contact Centre team and we’ll be with you every step of the way, helping you develop the career you want with ongoing training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email  and we’ll do our best to help.

• Entry level

• Full-time

• Sales and Business Development

• Retail