Senior Account Manager

Overview

Senior Account Manager role at The Access Group
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Join the Access family, who share our passion for believing in better, and help us continue to grow. We aim to give customers freedom to do more of what’s important.

What does Access offer you?

We offer a blended approach to office work, encouraging collaboration in our offices. We commit to developing our people, supporting your success plan, and providing opportunities to accelerate your career. In addition to a competitive salary and 25 days holiday (rising with tenure), we offer a matched pension and a range of benefits. We also allocate one charity day to support a cause that matters to you.

You are a motivated self-starter with an enthusiastic, never-give-up attitude and entrepreneurial spirit. You have experience in B2B telephone and field sales and account management within the UK, with valuable insight and expertise in the software sector.

• Achieve sales targets for software licenses, maintenance, bureau processing, and consultancy.
• Develop demonstration skills and know when to seek assistance.
• Maintain a strong understanding of Access IP and relevant third-party products.
• Respond to inquiries quickly, providing feedback to improve team performance.
• Build and nurture relationships with prospects, ensuring smooth project handovers.
• Provide top-level customer service and technical expertise, attend exhibitions, and support other sales activities.

• Experience in B2B field sales and account management roles in the UK, specifically selling ERP solutions.
• Experience working in a large or multinational IT/Technology company in various roles and locations.
• Able to work on own initiative and as part of a team.
• Self-motivated with excellent time management and prioritisation skills.
• Persuasive and effective in expressing ideas and concepts.
• Excellent communication skills across telephone, email, written, and presentations.
• Ability to build rapport at all levels of an organization.
• Proven ability to develop positive relationships and support for colleagues and clients.
• Commitment to development and lifelong learning for yourself and the team.
• Acts with integrity, loyalty and honesty.
• Excellent technology skills, specifically with Microsoft Office;
  Salesforce;
  Social Selling;
  Market mapping.

The Access Group is one of the largest UK-headquartered business management software providers, empowering more than 160,000 small and mid-sized organisations across Europe, the USA and APAC. Our cloud solutions and AI software transform how business technology is used. Access employs approximately 8,500 people, driving product innovation and customer service excellence.

We are committed to creating a welcoming and inclusive environment where everyone can thrive. If you’re excited about this role, you might be the perfect fit for us. We believe in equality and the transformative power of diversity.

Love Work. Love Life. Be You.