Outbound​/Inbound Telephone Sales Advisor

Outbound Telephone Sales Advisor

Location:

Loughborough, Loughborough Contact Centre

Employment type:

Permanent, Full Time
Salary: £26,561.60 per annum, plus performance‑related and target‑based commission

Hours:

40 hours per week;
Monday to Thursday 09:30 AM – 06:30 PM, Friday 09:30 AM – 03:30 PM

Start date:

Monday, 27th July 2026

As an Outbound Telephone Sales Advisor you will speak to customers about mobile phone network services, new contracts, upgrades, and SIM‑only deals. You use excellent communication skills to walk customers through offers and ensure they have all information needed to make an informed decision. Training and ongoing support will equip you to deliver a world‑class sales experience.

• Proactively contact new and existing Currys customers
• Help customers understand the different handsets, deals and network providers offered
• Provide best possible sales journey by giving great advice and all available options
• Build relationships to convert one‑time customers into lifelong customers
• Work towards and aim to exceed sales expectations
• Put the customer at the heart of everything you do

You will need:

• A commitment to providing great service
• Customer service experience, ideally within a Contact Centre environment
• Excellent communication skills
• Experience of working towards targets
• An interest in technology

• Discounts at Currys stores and partner networks
• Life Assurance and Sharesave scheme
• Wellbeing initiatives including cycle‑to‑work and eyecare
• Access to the Aviva Digital GP app with 24/7 GP support

We are committed to making inclusion and diversity part of everything we do. If you need any additional assistance with your application, please email  and we’ll do our best to help.