Inbound Telephone Sales Advisor

As an Inbound Telephone Sales Advisor in Loughborough, you will handle calls from customers who have already expressed interest via the website. Your role involves understanding their requirements, recommending appropriate products and services, and assisting them through the purchase process with professionalism.

This full-time position offers a salary of £14.50 per hour on a temporary-to-permanent basis. The working pattern includes rotating shifts between 08:00 and 20:00, Monday to Friday, with one weekend shift every fortnight from 09:00 to 17:30.

Start date:

Monday, 17th August 2026.

Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone Sales Advisors.

• Answer inbound calls from customers interested in purchasing products and services.
• Build rapport with customers by understanding their individual needs.
• Recommend suitable technology products, services, and solutions.
• Clearly explain product features, benefits, pricing, and available options.
• Guide customers through the sales process from enquiry to purchase.
• Process payments and support customers with credit applications and finance plans.
• Deliver an outstanding customer experience that encourages repeat business and long-term loyalty.
• Consistently work towards achieving and exceeding sales and performance targets.
• Accurately update customer information across multiple systems.

• Confident communicators with excellent listening and interpersonal skills.
• Customer-focused and committed to providing exceptional service.
• Motivated by achieving targets and delivering results.
• Comfortable using multiple computer systems and learning new technology.
• Passionate about technology and helping customers make informed purchasing decisions.
• Flexible, adaptable, and able to thrive in a fast-paced environment.
• Key skills needed include strong communication, a customer-focused approach, and confidence in recommending technology solutions.
• Previous sales or customer service experience is advantageous but not essential, as full training will be provided.

• Full training and ongoing coaching.
• Temporary-to-permanent opportunity.
• Supportive and collaborative team environment.
• Career development and progression opportunities.
• The chance to work with leading technology products and services.

If you're looking for a rewarding customer-focused sales role with excellent training and long-term career opportunities, we'd love to hear from you.

Apply today by submitting your CV or contact Michelle Alburey for more information.

Email:

Telephone: