Service Manager – Homelessness and Support

Salary: £35,020 FTE (£21,295 pro rata)

22.5 hours per week

Closing Date: Friday 16th October

We reserve the right to close this advert early if we receive a high volume of suitable applications.

There are many reasons to work for The Bridge East Midlands, but the most important thing is the difference you can make.

If you want to use your skills and experience to tackle homelessness, join us and help local people move towards safer, more stable lives.

At The Bridge East Midlands, you will join colleagues who bring energy, commitment and hope to their work. Together, you will make a real difference to local people.

We are a small, close-knit charity with a clear purpose. We work collaboratively, stay organised and are determined to achieve the best possible outcomes for the people we support.

You will receive benefits including additional holiday and flexible working, alongside the training and support you need from day one. We will invest in your development because we value our people and want you to build your skills, grow your career and make the greatest possible difference through your work.

Within this supportive environment, you will lead and develop our Fresh Start, Home Energy Advice and Housing Support services, helping local people facing homelessness, housing instability and financial hardship move towards safer, more stable lives. As our Service Manager - Homelessness and Support, you will provide day-to-day leadership and support to staff, oversee service quality, safeguarding and performance, and ensure that services meet the needs of clients, funders and partners.

You will use service data, client feedback and staff learning to drive improvement, manage operational challenges and strengthen partnership working. Although you will not routinely hold a caseload, you will provide guidance on complex cases and help your teams deliver effective, person-centred support that achieves meaningful and lasting outcomes.

Please note that this post requires either a full driving licence and use of a vehicle, or having means of transport to travel across Charnwood / Leicestershire.

An enhanced Disclosure and Barring Service (DBS) check is required for this post.

We take safeguarding of our clients seriously; therefore, you will be expected to demonstrate that you understand current safeguarding practices and agree to adhere to these practices within the role.

If you have any questions about the process or this particular role, please contact us on option 2 and select Programmes and Services