Flow Controller

Grade: RCS O

Contract Type: Permanent (Full-Time)

Shift patterns: 4 on, 4 off – 06:30 - 18:30

Location: Derby - DE74 2BB

We are looking for a Warehouse Flow Controller to join our fast-paced, highly automated operation at our East Midlands Gateway site. This role sits at the heart of the warehouse, ensuring the smooth flow of operations and quick resolution of any system or automation issues, helping us deliver excellent service to our customers.

• Monitor automated warehouse systems, proactively identifying issues and escalating faults directly to engineering teams while communicating impacts and expected downtime to management
• Coordinate daily warehouse flow, including outbound operations, load allocation, and ensuring efficient movement of stock through the site
• Track and report outstanding orders, supporting operational visibility and ensuring timely dispatch performance
• Communicate planned maintenance activities and operational updates to relevant stakeholders across the site
• Manage a high volume of administrative and system-based tasks, including responding to emails and liaising closely with warehouse teams to maintain smooth operations

• Have experience in a warehouse administration or operational support role within a fast-paced environment
• Have worked with or overseen warehouse automation systems and understand automated workflows
• Are highly organised, with the ability to manage multiple priorities and maintain accuracy in a systems-driven role
• Are customer-focused and able to prioritise service levels in a constantly changing environment
• Have experience using warehouse systems (ideally Blue Yonder and Matflo) and possess strong communication skills to liaise with teams, engineers, and management

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit  to learn more

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 29th June. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date.

To ensure your application is considered we recommend submitting it as early as possible.