Senior Team Leader

An exciting opportunity has arisen for a Senior Team Leader to join our Momentum Aftermarket team.

Our mission at Momentum Instore is to help brands and retailers manage their projects seamlessly across thousands of stores. We work with some of the world’s most well-known brands and retailers, managing projects in retail environments from start to finish. From the initial planning stages through to repurposing of materials at the end of the cycle, we have been a valued partner to the clients we work with for over 50 years.

At Momentum Instore, our people are at the heart of everything we do, including our Company Ethos, and we work continuously to deliver the best to our clients and our staff.

As our successful candidate you will be:

We're looking for a proactive and driven individual who can bring energy, leadership and operational expertise to a changing warehouse environment. You'll ideally have:

• Strong technical capability
  , with hands-on experience using Warehouse Management Systems (WMS) and other digital logistics tools, to manage and improve operational performance.
• Excellent adaptability and resilience
  , with the ability to remain calm under pressure, respond effectively to unexpected operational challenges, and manage fluctuating workloads during peak trading periods.
• Proven leadership experience
  , gained in a Team Leader, Supervisor or Senior Operative role within a logistics, e-commerce, warehouse or manufacturing environment, with a track record of motivating teams to deliver results.
• Outstanding organisational skills
  , with a methodical approach, keen attention to detail and a commitment to delivering high-quality work right first time.
• Strong IT proficiency
  , including confidence using Microsoft Office applications such as Excel, Word and Outlook to support day-to-day operational management.
• Safety Conscious, a firm understanding of Health and Safety regulations and compliance along with an understanding of managing risks in a warehouse environment.

Reporting to the Operations Manager, working as a Senior Team Leader you will take responsibility for overseeing daily packaging operations, managing staff assignments, monitoring line efficiency, and ensuring strict adherence to safety and quality standards. You will coordinate workflow to meet production targets, troubleshoot equipment issues, conduct routine training, and maintain precise documentation for inventory. To achieve all of this you will work as part of a team, taking pride in the work that you deliver.

We are seeking someone with skills obtained in a warehouse environment who can demonstrate an understanding of warehouse functions and is able to make a difference!

Your key responsibilities will include:

• Drive Operational Excellence by coordinating daily workloads, optimising labour allocation, and monitoring performance metrics to ensure customer orders are dispatched on time and Service Level Agreements (SLAs) are consistently achieved.
• Lead, Motivate and Develop Teams through effective shift briefings, onboarding and training programmes, while proactively managing attendance, performance, and employee relations matters to maintain a high-performing workforce.
• Oversee Inventory Accuracy and Warehouse
  Systems by managing stock integrity processes, including cycle counts, audits, and discrepancy investigations, ensuring accurate inventory records through the Warehouse Management System (WMS).
• Champion Continuous Improvement by identifying operational bottlenecks, implementing process enhancements, and driving efficiencies that increase productivity, throughput, and overall warehouse performance.
• Managing Project by co-ordinating, planning resource and workflow task for the…