Voids Administrator

We are looking for a Void Co Ordinator for a role based in East London

Do you have a keen eye for detail, great interpersonal skills and the ability to provide a brilliant customer service If yes, then look no further – our Repairs & Maintenance team are looking for a Void Coordinator to help the team provide vital administrative support.

Responsibilities

• Coordinating and administering void property repairs and maintenance, including job validation, invoicing, and work order management.

• Ensuring works comply with legislation, health and safety, and organisational standards while meeting SLAs and KPIs.

• Maintaining accurate records and documentation to support audit and compliance requirements.

• Identifying and mitigating risks in service delivery, working with internal and external stakeholders to resolve issues.

• Communicating effectively with tenants throughout the works process and supporting complaint resolution.

We offer a supportive and collaborative environment where you can gain invaluable exposure to housing operations, as well as actively contribute to business-critical activities. We have a strong track record of investing in our people so we’ll support you to gain the skills you need to develop your career with us.

Please send cv to (url removed) or call (phone number removed)