Business Admin Apprentice

MAIN PURPOSE OF ROLE:

Our mission:

- To deliver an on-brand experience, evoking emotions & creating inspiring spaces.

As a Business Administration Apprentice
, you will be developing your skills and knowledge while supporting the IT, Governance, Risk & Compliance function and wider business areas.

This role is designed to provide a structured learning experience alongside day-to-day responsibilities
, giving you exposure to key business operations within a fast-paced, multi-site organisation.

Working closely with the IT, Governance, Risk & Compliance Manager, you will learn how to support internal processes, systems, and compliance requirements, while building confidence in a professional workplace.

Throughout the apprenticeship, you will gain practical experience in areas such as administration, health & safety coordination, IT support, training administration, and document control.

This opportunity will enable you to develop core business skills, effective communication, organisation, and an understanding of how a growing national group operates, alongside working towards a recognised Level 3 qualification.

As an apprentice, you will be supported in these responsibilities and will gradually take on more ownership as your skills develop.

• Support the maintenance and updating of internal trackers, logs, and records
• Learn how to monitor expiry dates for policies, procedures, and certifications, ensuring they are reviewed and renewed where required
• Assist in ensuring documentation is accurately filed and easily accessible
• Record updates and completed actions, learning how to set reminders for future deadlines

• Assist in coordinating office servicing and maintenance (e.g. alarms, air conditioning, fire safety equipment)
• Work with front-of-house teams to help ensure servicing schedules are met
• Support the collection and organisation of subcontractor documentation (e.g. insurance, RAMS), escalating where required
• Help arrange health & safety site visits with external providers
• Learn how to log and track non-compliance actions and support follow-up actions
• Escalate issues to the relevant manager where appropriate

• Support onboarding and offboarding processes using established checklists
• Assist with IT setup and equipment allocation for new starters
• Help ensure systems, records, and trackers are kept accurate and up to date

• Maintain training records and matrices, ensuring accuracy
• Support monitoring of training requirements and certification expiry dates
• Assist in coordinating training bookings and sending reminders to employees
• Learn how to maintain accurate and up-to-date training data

• Learn how to log support tickets with external IT providers
• Support sourcing quotes and processing approved IT purchases
• Assist in maintaining asset registers and updating tracking systems
• Support basic IT setup (e.g. equipment checks and preparation)
• Liaise with mobile and IT service providers as required

• Provide administrative support across compliance, IT and wider business functions
• Support ad hoc projects and tasks as part of your development
• Contribute to maintaining efficient, organised and compliant processes across the business
• Identify opportunities to improve processes as your knowledge grows

As part of this role, you will:

• Work towards a Level 3 Business Administrator Apprenticeship qualification
• Develop skills in communication, organisation, stakeholder management and business processes
• Gain experience using workplace systems and tools
• Receive ongoing support through coaching, mentoring and structured learning

Ability to travel between Essex and London Sites is required