Receptionist​/Front of House - Bank; Onsite

Position: Receptionist / Front of House - City Bank (Onsite)
Location: Epping

Our City financial broker client is seeking a permanent front of house /receptist opportunity. This full time role which is split between 2 shifts patterns (8-5 / 9-6) covering another coll league who has many years of experience and will be training you first hand. We are seeking someone with 2 - 5 years experience in front of house / reception work for a white collar organisation.

You will be one of the welcoming faces of the business as visitors/clients arrive onsite. The office is a max 2minute walk from Liverpool Street station. Due to the nature of the role, its 5 days onsite. The business is a global entity however the London business is 100 staff strong on one floor overlooking the City of London landscape.

The Role The Receptionist will provide professional front-of-house support while assisting with the smooth day-to-day operation of the office. The role involves welcoming visitors, managing meeting rooms, coordinating in-house events, overseeing deliveries and post, and supporting a range of administrative and facilities-related activities. As a key point of contact for both internal teams and external stakeholders, the successful candidate will help maintain a welcoming, organised and professional office environment.

Key Responsibilities Reception and Front-of-House Welcome visitors and guests in a professional and friendly manner. Register visitors through the visitor-management portal. Answer and direct incoming telephone calls. Manage meeting-room bookings and ensure rooms are appropriately prepared. Monitor meeting-room comfort levels and address any issues promptly. Ensure meeting rooms are cleared, reset and ready for subsequent use. Events Coordination Work closely with the Roadshow team to coordinate in-house events.

Support the organisation of training sessions, staff social events, client events, lunches and other internal initiatives. Assist with room preparation, catering, equipment and general event logistics. Deliveries, Post and Couriers Receive and coordinate incoming deliveries, liaising with building management and security where required. Distribute incoming mail and collect outgoing post. Frank outgoing post and arrange courier services, including UPS and DHL.

Coordinate loading-bay bookings for deliveries. Raise the relevant building permits and access requests. Administration and Facilities Support Provide general administrative and facilities assistance to support the efficient running of the office. Monitor stock levels and assist with ordering office supplies, refreshments and other consumables. Liaise with colleagues, contractors and external suppliers as required. Undertake other reasonable ad hoc duties in support of the wider team and business.

Skills and Experience Previous experience in a reception, front-of-house. Professional, approachable and confident when dealing with visitors and colleagues. Strong organisational skills with the ability to manage several priorities simultaneously. Clear and professional verbal and written communication skills. Good attention to detail and a proactive approach to resolving issues. Comfortable using visitor-management systems, meeting-room booking platforms and standard Microsoft Office applications.

Some switchboard experience useful Able to work effectively both independently and as part of a wider team. A flexible and helpful approach to changing business requirements.