Planner, Business, Administrative Management

Job Title:
Temporary Planner (Social Housing)
Location: Loughton, Essex
Contract: Long-Term Temporary
Rate: Competitive (DOE)

We are currently recruiting on behalf of our client for an experienced Temporary Planner with a strong background in social housing to join their team in Loughton on a long-term temporary basis.

This is a fantastic opportunity for a planner who has previously worked within social housing repairs, maintenance, or planned works and understands the fast‑paced, reactive nature of this sector.

As Planner, you will be responsible for scheduling and coordinating repairs and maintenance works within occupied social housing properties. You will act as a key link between residents, operatives, supervisors, and clients to ensure appointments are efficiently managed and service levels are maintained.

• Scheduling reactive and planned maintenance works for operatives

• Managing diaries to maximise productivity and meet SLAs

• Coordinating emergency and urgent repairs

• Liaising with residents to confirm and rearrange appointments

• Monitoring job progress and updating systems in real time

• Ensuring compliance with client KPIs and contractual targets

• Handling high volumes of calls and planning requests

• Supporting supervisors with resource allocation

• Proven experience working as a Planner within social housing repairs and maintenance

• Experience scheduling operatives in a fast‑paced environment

• Strong understanding of KPIs and service level agreements within social housing

• Excellent communication skills, particularly when dealing with residents

• Strong IT skills and experience using scheduling systems

• Highly organised with the ability to prioritise urgent works

• Available for a long‑term temporary assignment

• Long‑term temporary opportunity with stability

• Competitive hourly rate dependent on experience

• Immediate start available

• Supportive team environment