MINI Retail Manager

Sytner Chigwell is looking for a MINI Retail Manager.

We’re on the lookout for our next Retail Manager superstar to join our MINI dealership in Loughton, Chigwell. This is a rare opportunity for someone with energy, confidence, and a proper can‑do attitude to make their mark with an iconic brand.

As a Sytner MINI Retail Manager, you’ll be right in the middle of the action. You’ll lead the Finance department, be front and centre in every sales conversation, and drive strong add‑on performance — because successfully selling add‑ons is a key part of this role. You’ll work side‑by‑side with the sales team to maximise opportunity, keep momentum high, and deliver results that really count.

All while moving fast and looking sharp — very MINI.

Doing the right thing isn’t a box‑tick here — it’s just how we roll. You’ll make sure every customer knows exactly what they’re signing up to, keeping everything clear, transparent, and fair. No awkward surprises — just great experiences. You’ll also work closely with the Management Team on our Sales‑into‑Service (VIP Express) and MINI renewal programmes, spotting opportunities, unlocking incremental sales, and helping future‑proof the business.

Big‑picture thinking? Definitely part of the job.

We offer flexible working patterns, including weekends and bank holidays on a rota basis, so our customers receive top‑tier service whenever they drop in — and no two days ever feel the same. If you’re ambitious, commercially switched‑on, and ready to bring real character to a premium brand — you already know… the only way is MINI Chigwell, Essex.

If you are already a high achieving automotive Business Manager, Sales Controller or Sales Manager - with a strong financial and commercial understanding - then we would love to hear from you.

Ideally you will have an outstanding work ethic and be able to lead from the front, inspiring your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add‑on performance forward. Strong organisational, communication and interpersonal skills are essential, along with experience of working as part of a team with shared objectives and personal performance goals.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 27 days plus bank holidays
• Company Car
• Industry‑leading Maternity, Paternity and Adoption Pay
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• One day a year paid voluntary / community work

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.

• Enfield (London Borough), London (Greater)