Support Services Project Manager​/Specialist

Position Title: Support Services Project Manager/Specialist

Number of Openings: 1

Employment Type: Capped at 2,080 hours for the term

Expected Term: November 16, 2026 – November 15, 2027

Primary

Work Location:

On-site work, if required, will take place at the Claiborne State Office Building in Baton Rouge, LA

This role is responsible for project documentation, process monitoring, cost management evaluation, report generation, and day-to-day administration and training for the Trimble Unity Construct platform.

• Project Documentation & Tracking: Create comprehensive project documentation, monitor project processes, conduct cost/benefit analyses, and track specifications and requirements.

• System Administration & User Support: Handle day-to-day user support, manage user accounts and permissions, and oversee project administration within Trimble Unity Construct.

• Training & Process Onboarding: Develop and maintain training materials; conduct basic user, workflow, and system administration training.

• Process Testing & Optimization: Lead process testing and requirement documentation for new process rollouts, evaluating ongoing workflows to recommend operational improvements.

• Reporting & Dashboards: Create, clean up, and manage reports, report subscriptions, and executive dashboards in Trimble Unity Construct.

• Cost Management: Evaluate usage and implement best practices for cost management using the Trimble platform.

• Experience: Minimum of 5 years of hands‑on experience with Trimble Unity Construct (formerly eBuilder).

• User & Account Management: Proven track record in creating and managing user accounts with appropriate permission levels.

• Training & Onboarding: Demonstrated experience designing training materials and conducting training sessions (basic user, workflow, and administrative).

• Process Design & Testing: Experience leading design sessions, documenting requirements, and serving as the primary lead for process testing.

• Cost Management: Experience leveraging best practices in cost management within the Trimble platform.

• Reporting Expertise: Hands-on experience creating dashboards, custom reports, and automated report subscriptions.

• Communication
  
  Skills:
  
  Must be fully fluent in English (written and verbal).

• Primary
  
  Location:
  
  On-site work, if required, will take place at the Claiborne State Office Building in Baton Rouge, LA.

• Working Hours: Hours worked will typically align with the State's core business hours (7:00 AM – 6:00 PM CT
  ), with occasional holiday or weekend coverage if necessary to meet critical deadlines.