ServiceNow Developer Principal Job Louisiana area,Missouri USA,Software Development

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other

Required:

None

Job Family:

Software Engineering

Job Qualifications:

Skills:

Hardware Asset Management (HAM), Service Now Platform, Software Asset Management (SAM)

Certifications:

None

Experience:

5 + years of related experience

US Citizenship

Required:

Yes

Job Description:

Transform technology into opportunity as a Service Now Developer Principal pe what’s next for mission-critical government projects while shaping what’s next for your engineering career.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Service Now Developer Principal, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following:

Design and automate enterprise IT Asset Management (ITAM) and Configuration Management Database (CMDB) capabilities
Design and configure Software Asset Management (SAM) and Hardware Asset Management (HAM) workflows, including license entitlements, software models, normalization, reclamation, and lifecycle management.
Align platform design with the Common Service Data Model (CSDM). Maintain CMDB health by configuring Data Certification, Discovery, Reconciliation, and Health Assessments.
Design customized scripts, Script Includes, Business Rules, Flow Designer, and Service Portal widgets to support ITAM operational requirements
Design and build integrations between Service Now and external data sources (e.g., SCCM, Jamf, Intune, Active Directory, Coupa) using Integration Hub, REST/SOAP APIs, and MID Server configurations
Establish robust data governance policies for hardware and software assets, ensuring audit-readiness and adherence to industry licensing models
Design, configure, and customize Service Now applications using JavaScript, Glide API, business rules, client scripts, and Flow Designer to meet specific business needs
Lead or support the implementation and optimization of core SPM modules, including Demand Management, Project Portfolio Management (PPM), Resource Management, and Financial Planning
Work closely with stakeholders, product owners, and cross-functional teams to gather requirements and translate them into technical specifications
Create and maintain detailed technical and functional documentation and support platform upgrade activities, including testing and reconfiguration.
Contribute to IT-related technical processes reviews, postmortems, and continual process improvement
Create estimations on effort required to produce Service Now functionality
Provide technical guidance, perform code reviews, create architectural documentation, and mentor junior developers to ensure adherence to best practices
Maintain current Service Now and industry certifications, while obtaining additional certifications

WHAT YOU’LL NEED TO SUCCEED

Bring your engineering expertise along with a drive for innovation to GDIT. The Service Now Developer Principal must have:

Education:

Technical Training, Certification(s) or Degree

Experience:

5+ years of related experience

Required Skills:

Strong proficiency in Service Now CMDB and ITAM, including SAM and HAM
Demonstrated experience in designing, implementing, and optimizing SAM, HAM, and CSDM structures to ensure compliance, accurate lifecycle tracking, and cost optimization
Demonstrated experience with full-cycle SAM and/or HAM implementations
Strong understanding of software licensing metrics and physical hardware asset life cycles from procurement to disposal
Experience in Service Now platform architecture, Flow Designer, and Integration Hub
Proficiency in JavaScript, AngularJS, JSON, and REST/SOAP web services
Experience with Service Now Discovery, Service Mapping, and Performance Analytic
Experience with other Service Now modules like ITSM or ITOM
Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions
Understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment
Ability to identify, understand, document, and create functionality aligning with customer value streams
Ability to produce level of estimates and basic deployment plans for Service Now functionality
Good organizational and time management skills while working in a rapid software development environment
Ability to identify and learn new technologies quickly
Excellent communication skills for collaborating with both technical and non-technical stakeholders
Strong analytical,…