Director of Group Sales - Hilton Orleans Riverside

Job Description - Director of Group Sales - Hilton New Orleans Riverside (HOT0C7KU
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Job Number: HOT0C7KU

Hilton New Orleans Riverside, 2 Poydras Street, New Orleans, 70130

The Hilton New Orleans Riverside is the largest convention hotel in the city of New Orleans, located adjacent to the Convention Center with a high-volume restaurant and fitness facility. This property is one of the top revenue generating hotels within the Hilton company. They are looking for a strong Director of Group Sales to join their dynamic team!

The Director of Group Sales will work with the Group Sales Team in establishing and implementing market territory action plans, responsible for revenue by achieving room night and group catering goals and assisting in the development and management of the sales team.

• Organize and supervise department activities, including qualification and placement of leads by territory, working with the sales manager to establish and implement a documented strategy that includes proposals, presentations, and business analysis.
• Review and ensure follow‑through on established group strategies and review all contractual terms.
• Direct sales team to develop and refine their skills and prepare each team member for advancement.
• Develop target lists and action plans for the team’s account solicitation; assist in assignment and distribution of leads and inquiries and in the approval of file turnovers.
• Meet with clients on the property, during outside sales calls, and attend major trade shows around the country to assist in developing and closing major pieces of business.
• Administer the sales incentive program, team building, individual performance reviews, and trip reviews.

In addition to the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function determined by the supervisor based on the company’s requirements.

• Forecast realistic group pick‑up utilizing recent convention history and other information.
• Participate where appropriate in related trade organizations.
• Perform other duties and responsibilities as required.

We look for demonstration of Hilton’s core values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline.

Additionally, we look for demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands, united by its vision to fill the earth with the light and warmth of hospitality.