More jobs:
Call Center Agent
Job in
New Orleans, Jefferson Parish, Louisiana, 70123, USA
Listed on 2026-01-01
Listing for:
Igl4us
Full Time, Seasonal/Temporary
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
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About Us
IGL4US stands for Innovation Growth Line for Us
, a concept built around collaboration, progress, and purpose. It represents a company that connects innovation with people—transforming ideas into growth, and growth into shared success.
Location: On-site
Job Type: Full-Time
Job OverviewWe are looking for dependable Call Center Agents to handle inbound and outbound calls while delivering excellent customer service. This role is ideal for individuals who are confident on the phone and enjoy helping customers resolve issues.
Key Responsibilities- Answer inbound calls and make outbound calls as required
- Assist customers with inquiries, orders, and basic troubleshooting
- Document customer interactions accurately in the system
- Follow call scripts, policies, and quality standards
- Meet individual and team performance metrics
- Collaborate with supervisors and team members
- Clear speaking voice and strong listening skills
- Basic computer and multitasking abilities
- Ability to work in a fast‑paced call environment
- Customer service or call center experience (preferred, not required)
- Reliable attendance and professional attitude
- Paid training and ongoing coaching
- Stable schedules and team support
- Career advancement opportunities
- Competitive hourly pay
Entry level
Employment TypeFull-time
Job FunctionCustomer Service
IndustriesConsumer Services
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