Call Center Agent

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About Us

IGL4US stands for Innovation Growth Line for Us
, a concept built around collaboration, progress, and purpose. It represents a company that connects innovation with people—transforming ideas into growth, and growth into shared success.

Location: On-site

Job Type: Full-Time

We are looking for dependable Call Center Agents to handle inbound and outbound calls while delivering excellent customer service. This role is ideal for individuals who are confident on the phone and enjoy helping customers resolve issues.

• Answer inbound calls and make outbound calls as required
• Assist customers with inquiries, orders, and basic troubleshooting
• Document customer interactions accurately in the system
• Follow call scripts, policies, and quality standards
• Meet individual and team performance metrics
• Collaborate with supervisors and team members

• Clear speaking voice and strong listening skills
• Basic computer and multitasking abilities
• Ability to work in a fast‑paced call environment
• Customer service or call center experience (preferred, not required)
• Reliable attendance and professional attitude

• Paid training and ongoing coaching
• Stable schedules and team support
• Career advancement opportunities
• Competitive hourly pay

Entry level

Full-time

Customer Service

Consumer Services

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