Customer Service Assistant

We are seeking a Customer Service Assistant to join our dynamic team. The ideal candidate will play a key role in ensuring client satisfaction by providing timely, accurate, and professional support. This role requires excellent communication skills, problem‑solving abilities, and a proactive attitude toward assisting customers and supporting company operations.

• Respond to customer inquiries via phone and email with professionalism and efficiency.
• Provide accurate information about products, services, and company policies.
• Resolve issues promptly while maintaining a customer‑first approach.
• Assist with processing orders, managing accounts, and updating records.
• Collaborate with internal teams to ensure seamless service delivery.
• Maintain a positive, professional image of the company at all times.

• High school diploma or equivalent;
  Bachelor’s degree preferred.
• 1–2 years of experience in customer service or a related role.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency in Microsoft Office Suite and basic CRM systems.
• A proactive, detail‑oriented, and team‑driven mindset.

• Competitive salary: $55,000 – $60,000 annually.
• Professional development and growth opportunities.
• Supportive, team‑oriented work environment.
• Comprehensive training to enhance skills and career development.
• Full‑time position with long‑term career potential.