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Senior Customer Success Manager - Retention Upsell

Job in Homer, Claiborne Parish, Louisiana, 71040, USA
Listing for: RELX
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Manager - Retention, Renewals & Upsell
Location: Homer

A global information analytics company is seeking a Customer Success Manager in Louisiana to oversee post-sales customer engagement, retention, and upsell opportunities. The ideal candidate will have a university degree, background in customer engagement, and exceptional communication skills. This role focuses on building trusted customer relationships, driving satisfaction, and providing training to improve product adoption. Candidates must be organized self-starters with tech fluency, including proficiency in Microsoft Suite.
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Position Requirements
10+ Years work experience
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