Branch Assistant
Listed on 2026-11-04
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Iberville Parish Library is hiring 2 part-time positions for the Plaquemine Branch. Schedules are as follows:
Position #1: A morning shift position with hours from 8:00 a.m.
- 12:00 p.m. (approximately), Monday
- Friday. Every other week, hours will be adjusted for this position to work a 7-hour Saturday shift.
Position #2:
An afternoon shift position with hours from 12:00 p.m.
- 4:00 p.m. (approximately), Monday
- Friday. Every other week, hours will be adjusted for this position to work a 7-hour Saturday shift.
Compensation: $14.82/hr DOE
Department:
Plaquemine Branch
Location:
Plaquemine
FLSA Status:
Non-Exempt, 20 hours per week
Position
Reports To:
Branch Manager
Position Supervises:
None
Will require night and weekend work.
General InformationThis position provides front-line service to all patrons and must be prepared for the variety of needs encountered during a workday. This position performs a variety of routine library tasks including circulation transactions, assisting patrons, and other related duties. The position may be scheduled to work any hours that the library is open, including evenings and weekends. The position may include assigned work duties before or after hours for special events and programs both inside and outside the library.
EssentialFunctions and Basic Duties Assumes responsibility for collection related duties
- Discharges and sorts returned materials.
- Efficiently and accurately shelves materials as needed
- Empties book drop
- Reads assigned shelves and helps maintain physical appearance and orderliness of materials on shelves
- Receives and processes in-transit items for holds and shelving.
- Provides friendly and efficient patron service
- Understands and performs regular circulation transactions: charging and discharging materials, registering new patrons, renewing materials, and collecting fines and fees.
- Accurately and efficiently performs daily branch financial reports and deposits.
- Applies effective practices to address patron complaints and concerns.
- Understands and performs regular information service duties: assistance with finding materials within the library, assisting with readers' advisory, placing patron holds and requests, helping patrons with basic research questions.
- Supports and assists patrons with technology use, internet access, and electronic resources using a variety of devices.
- Understands and assists patrons using library eContent collections Branch Assistant (Part-Time) Job Description
- Continuously improves job skills through learning and training opportunities
- Stays informed about library services, resources, events, policies, and procedures
- Develops and enhances computer and technology skills necessary for effective communication and job function
- Works efficiently both individually and with a team to support the library's mission and services to its communities
- Communicates effectively using a variety of methods
- Develops and maintains effective relationships with co-workers
- Provides information and assistance as requested.
- Responds promptly and courteously to staff and patrons
- Informs supervisor(s) and/or library management of any significant areas of concern.
- High School Diploma or Equivalent
- PREFERRED:
Associate degree or Bachelor's degree from an accredited secondary institution - PREFERRED:
Prior experience in a public library…
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