Community Outreach Advisor, Sothern University of Orleans External link - opens window

Educational Opportunity Centers TRIO Program

Southern University at New Orleans

Employment Category:
Full-time, grant-funded, unclassified staff
FLSA Classification:
Exempt
Salary Range: $40,000-$50,000 annually

Reports To:

Director of UBMS and EOC TRIO Programs
Supervisory Responsibility:
None
Travel:
Extensive travel throughout the assigned service area, with occasional overnight travel

The Community Outreach Advisor strengthens engagement between the Educational Opportunity Centers (EOC) TRIO Program and low-income, first-generation, and other eligible individuals seeking access to postsecondary education. The position builds community partnerships, coordinates outreach activities, represents the program at community events, and connects participants with educational and support services.
The Advisor provides individualized assistance with college admissions, financial aid, academic preparation, financial literacy, educational planning, and career exploration. The successful candidate will combine strong relationship-building and public-speaking skills with accurate documentation, responsive participant service, and a commitment to expanding educational opportunity.

This position is fully funded by the federally funded Educational Opportunity Centers TRIO Program grant administered by the U.S. Department of Education. Continued employment is contingent upon continued grant funding, program continuation, programmatic need, satisfactory performance, and achievement of grant objectives.
The employee must comply with federal TRIO regulations, grant terms and conditions, University policies, and all documentation and reporting requirements, including the collection and maintenance of participant and performance data used for the Annual Performance Report.

• Provide individualized guidance concerning academic preparation, financial aid, financial literacy, educational planning, career exploration, and postsecondary enrollment.
• Assist participants with admissions applications, financial-aid applications, enrollment documents, and related requirements.
• Assess participant needs, barriers, goals, and available resources, then provide appropriate information, referrals, and follow-up support.
• Plan and conduct workshops on academic success, professional development, financial literacy, career readiness, test preparation, and related college-access topics.
• Maintain accurate records of participant contacts, services, referrals, follow-up activities, and outcomes.

• Establish and maintain partnerships with schools, nonprofit organizations, workforce providers, community groups, faith-based organizations, and local agencies.
• Plan and lead outreach activities, community events, information sessions, presentations, and participant-recruitment efforts.
• Represent SUNO and the EOC TRIO Program at meetings, fairs, community events, and other gatherings.
• Connect participants with workforce, postsecondary, educational, career, financial, and social-service resources.
• Solicit partner and community feedback and communicate identified needs, service gaps, and collaboration opportunities to program leadership.

• Collaborate with program and University staff to coordinate services and support participant success.
• Assist with outreach materials, presentations, newsletters, digital communications, and social-media content.
• Track community contacts, events, attendance, referrals, services, engagement, and outcomes in approved systems.
• Support program assessment, data collection, reporting, and continuous-improvement…