Student Enrollment Coordinator

NOLA Public Schools Vision
The vision of the NOLA Public Schools is that every student receives a high-quality education that fosters their individual capabilities, while ensuring that they thrive, achieve physical and mental wellness, and are prepared for civic, social, and economic success.

NOLA Public Schools Vision
The vision of the NOLA Public Schools is that every student receives a high-quality education that fosters their individual capabilities, while ensuring that they thrive, achieve physical and mental wellness, and are prepared for civic, social, and economic success.

The Student Enrollment  Coordinator(SEC) willbe responsible for coordinating enrollment placements for students and families who enroll at any New Orleans publicschoolparticipatingin the unified

Early Childhood and K-12enrollment systems.

Student Enrollment Coordinator swill perform all direct enrollment services, includingnewadmissions, readmissions; early childhood eligibility verifications, placements, and waitlist management; andassistvisitors with auxiliary student services such as issuing work permits and community/student outreach.

The Student Enrollment Coordinator will need to be comfortable rotating and traveling between various Family Resource Center locations.

• Adhere toall Family Resource Center protocols, including providingexceptionalcustomer serviceandmaintainingaccuraterecords of incoming visitors;
• Communicate highly effective oral, written,and digital communication expectationstofamilies;
• Maintain Family Services expectations forphone and virtual calls,emails,tickets/cases, and enrollment systems (Avela,Calendly,Salesforce, Omni-Channel, Microsoft Teams, Zoom);
• Adhere to team/department expectationsutilizedfor current and/or future enrollment implementations;
• Provide interpretation/translation services to families,when appropriate.

• Provide families with objective, informed information regarding
  
  Early Childhood enrollment options,support the
  
  Early Childhood application process,andassistfamilies withwaitlist;
• Determine applicant eligibility for publicly funded early childhood seats by learning and understanding eligibility criteria and verifying income, residency, and other legal documents againstthosecriteria;
• Document every Early Childhood account/application to reflect currentfamilySNAP, verification, and in-person and virtual communication statuses;

Successfully verify