Seasonal Business Tax Associate

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At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World
. Being a mission‑driven company means living our values everyday and prioritizing the success of our customers.

You will help advance our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also help shape the direction of our newest product offering, Turbo Tax Live Business, while working at the #11 ranked company on Fortune’s 100 Best Companies to Work For.

If you are a highly motivated individual with business tax preparation experience, excellent communication skills and an active, unrestricted credential (CPA/EA/Practicing Attorney), we need you to help our customers complete their taxes using Intuit Turbo Tax Business products.

• Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, and safe manner.
• Utilize government websites, professional resources, and team expertise to deliver accurate answers to customers using everyday language.
• Interact with customers via state‑of‑the‑art video communications software (Smartlook) as a customer‑facing virtual role.
• Provide tax advice, full‑service business return preparation, and signature services to Turbo Tax Business customers.
• Answer product/software inquiries, calculate tax, and handle filing tax extensions.
• Create high‑quality customer interactions that instill confidence using deep customer empathy and extensive knowledge of business tax preparation and bookkeeping.
• Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and return preparation issues.
• Document customer interactions and work continuously toward meeting company key performance metrics and Big Bet Goals.
• Participate in pilot testing, projects, and experience validations as needed.

• Strong business tax preparation experience with extensive knowledge of tax laws; 3+ years of recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients/customers per season using commercial tax preparation software.
• Minimum of 2 seasons of personal tax preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation (strongly preferred).
• Must be available to work a minimum of 20 hours per week, spread across three or more days.
• Bookkeeping experience with books‑to‑tax preparation is strongly preferred.
• Experience preparing business tax returns for service‑industry customers is strongly preferred.
• Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
• Must possess an active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Proficient with technology; solid knowledge of computer operations and software.
• Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.
• Excellent verbal and written communication skills.
• Critical thinking, problem solving, research skills, and determination.
• Ability to work in a fast‑paced environment with minimal supervision.
• Must have (or be willing to obtain) an internet connection that meets Intuit Security criteria.
• Must reside in the United States.

Intuit Provides a Competitive Compensation Package With a Strong Pay For Performance Rewards Approach. The Expected Base Pay Range For This Position Is

Bay Area California $31.10 - $35.50
Southern California $31.10 - $35.50
Colorado $29.60 - $34.10
Hawaii $31.10 - $35.50
Illinois $29.60 - $34.10
Maryland $29.60 - $34.10
Massachusetts $31.10 - $35.50
Minnesota $26.60 - $33.80
New Jersey $31.10 - $35.50
New York $31.10 - $35.50
Ohio $26.60 - $33.80
Vermont $29.60 - $34.10
Washington $31.10 - $35.50
Washington DC $29.60 - $34.10

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job‑related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.