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Surgical Support Specialist

Job in New Orleans, Jefferson Parish, Louisiana, 70123, USA
Listing for: Connected Surgical
Full Time position
Listed on 2026-10-09
Job specializations:
  • Healthcare
    Surgical Tech
Salary/Wage Range or Industry Benchmark: 44100 - 47100 USD Yearly USD 44100.00 47100.00 YEAR
Job Description & How to Apply Below

Start a specialized healthcare career in the operating room

$1,500.00 Sign-On Bonus + Paid Training

Connected Surgical is hiring an Operating Room & Sterile Processing Support Specialist to support minimally invasive surgical procedures and participate in the complete sterile-processing workflow.

You do not need previous operating-room experience or a surgical technology degree. Connected Surgical provides comprehensive paid training and sponsors the education and examination needed to earn an approved sterile-processing certification.

This is a highly active, hands-on position involving frequent walking, standing, and transportation of surgical instruments and equipment throughout the workday. Team members divide their time between supporting procedures in the operating room, performing sterile-processing duties, and transporting instrumentation and equipment between designated areas.

What you will do

As an Operating Room Support Specialist, you will:

  • Support minimally invasive surgical procedures in the operating room
  • Prepare the operating room and gather the equipment and instrumentation needed for each procedure
  • Confirm the surgeon’s equipment and procedural needs before the case begins
  • Remain available during procedures to provide equipment support
  • Troubleshoot surgical video systems and other supported equipment
  • Communicate professionally with surgeons, nurses, surgical technologists, hospital leaders, and other clinical team members
  • Respond promptly to questions, service concerns, and changing procedural needs
  • Help maintain accurate inventory, equipment, and instrumentation records
  • Follow hospital policies, infection-prevention practices, safety requirements, and CSi service standards
  • Deliver a consistently high level of customer service in a fast-paced clinical environment
  • Participate in the team’s rotating overnight, weekend, and holiday call schedule
  • Participate in daily decontamination, assembly and sterilization of surgical instruments.
Schedule and on-call responsibilities

The regular work schedule is Monday through Friday from 6:30 a.m. to 3:00 p.m.

This position also participates in a rotating call schedule shared among the CSi team. Call assignments include:

  • Overnight call
  • Weekend call
  • Holiday call

Candidates must be able to respond reliably when scheduled for call. The specific call rotation and response expectations will be reviewed during the interview process.

No operating-room experience? We will train you.

Prior healthcare experience is welcome, but it is not required. Strong candidates may come from backgrounds such as:

  • Hospitality, hotel, or restaurant leadership
  • Customer service or account support
  • Medical assisting or patient care
  • Sterile processing or endoscopy
  • Emergency medical services
  • Surgical services
  • Technical or equipment support
  • Military medical, technical, or logistics roles
  • Other positions requiring precision, professionalism, and composure

Your ability to learn, communicate, anticipate needs, and remain dependable is more important than having a traditional surgical background.

What we are looking for

The strongest candidates will demonstrate:

  • Exceptional dependability and punctuality
  • Strong customer-service and relationship-building skills
  • Professional communication and personal presentation
  • The ability to stay composed in a high-accountability environment
  • Careful attention to detail and safety
  • Initiative and the ability to anticipate what others need Comfort learning medical terminology, surgical equipment, and technical procedures
  • The ability to accept feedback and apply new information quickly
  • A genuine interest in professional growth and advancement
  • The availability and reliability required for rotating overnight, weekend, and holiday call

Management, healthcare, hospitality, or technical…

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