Van Driver​/Family Recovery

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Full Time Op Support 2 New Orleans, LA, US

The Van Driver, under the direction of the Recovery House Manager, is responsible for coordinating and transporting residents to sites in the community. This individual ensures the safety and well-being of residents during transportation. This individual works directly with residents in early recovery, providing structure and support to residents seeking to establish long-term recovery from a substance use disorder.

When not transporting residents, the Van Driver will perform Family Recovery Support duties. The Family Recovery Support is responsible for monitoring the residential center to ensure the safety and well-being of residents, staff and visitors. This individual works directly with residents in early recovery, providing structure and support to residents seeking to establish long-term recovery from a substance use disorder. This individual will confirm residents, staff and visitors sign in and out of the facility, ensuring compliance with program policies and procedures.

This individual will search residents and visitors per program policies and procedures. This individual will complete additional duties including laundry, light cleaning, organizing, and other tasks as assigned. This position may transport residents in agency vehicle, if approved driver status is obtained.

As the residential center opens, the Van Driver/Family Recovery Support must be flexible and support the team in successful launch and scaling of services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support the Assistant Vice President of Integrated & Behavioral Health in the successful design and implementation of programming across American Society of Addiction Medicine (ASAM) residential levels of care (3.5, 3.3, and 3.1) and aftercare peer support services.
• Work directly with residents in early recovery, providing structure and support to residents seeking to establish long-term recovery from a substance use disorder.
• Coordinate transportation with residents.
• Provide transportation to residents, with approved passes. Ensure the safety and well-being of residents during transportation.
• Ensure children are transported in correctly secured car seats and/or safest position based on age and/or weight of child.
• Sign agency vehicle in and out, and complete agency vehicle inspections on a daily basis as required by program policies and procedures.
• Ensure vehicle has gas and is in good repair. Communicate with the Recovery House Manager to ensure timely routine and preventative maintenance is completed.
• Ensure residents, staff and visitors sign in and out of building in and are searched in compliance with program policy and procedures.
• Ensure resident egress from facility with approved passes.
• Ensure resident access to phones, mail, packages and visitors with approved passes.
• Address all incoming phone calls in compliance with HIPAA and 42 CFR Part 2 requirements. Record accurate and detailed messages. Facilitate communication of messages to appropriate staff.
• Track completion of resident chores. Address resident concerns promptly as needed.
• Wash, dry and stow linens.
• Ensure cleanliness and organization of support stations.
• Observe and document the self-administration of prescribed and over-the-counter medications during med calls for residents.
• Responsible for ensuring that all policies, procedures and practices of VOASELA are met.
• Perform additional duties as assigned.

ADDITIONAL DUTIES AND RESPONSIBILITIES (Non-essential)

• Ensure VOASELA and program staff create and maintain a recovery-oriented environment based on the principles of Therapeutic Communities.
• Provides support to all program activities, including Child Watch.
• Adhere to the designated dress code as stipulated for the specific role.
• VOASELA maintains an alcohol and drug-free workplace, with a workforce free of substance use.

SUPERVISORY DUTIES:

• None

KEY CONTACTS

• None

KNOWLEDGE, SKILLS AND ABILITIES:

This position requires knowledge, skills and abilities equivalent to:

• High school diploma or equivalent.
• 1-3 years of professional driving experience
• (Preferred) Lived experience with a substance use disorder diagnosis with at least 12 months (24-36 months or more preferred) of continuous demonstrated recovery. Registered Peer Support Specialist credential preferred.
• (Preferred) At…