Billing Patient Account Specialist

Join RKM and make a difference! Since 1999, our mission is to provide open access to quality patient centered healthcare in the communities in which we live. RKM Primary Care is a Federally Qualified Health Center with 10 clinics in 5 parishes.

• Associates or BS in Medical Billing & coding from an accredited college, strongly preferred, AHIMA/AAPC, ARHPC, strongly preferred.
• 3-5 years of experience related to patient registration, billing, coding and claims reconciliation.
• Knowledge of medical terminology and CPT, ICD-10, and HCPCS coding.
• Ability to facilitate communication effectively with co-workers and patients.
• Knowledge of payment programs (Medicare, Medicaid, and other third-party insurance).
• Ability to compile, analyze, and work reports.

• Contact patients by phone, email, mail, to review account details, including answering questions about their account, collecting balances, setting up payment plans, if needed.
• Answer phone calls for the billing department and front desk resolving patient account questions.
• Receive and post payments by phone, patient portal or from batches.
• Post payments from commercially billed clients ( i.e. drug screens, Villa, War Vets, etc.).
• Run unapplied credit report, request and post refunds to patient charts.
• Process monthly statements and review for patient and billing accuracy ad recommend write-off and adjustments as necessary.
• Add lab charges to cash pay patients and work with lab company on billing/payments.
• Document all account activity in EHR, including bankruptcy notices, payment plans, collection attempts, etc.

Employment Type:

Full Time, Monday through Friday.

• Health, dental, vision and voluntary supplemental policies
• Up to 5% match in 403b retirement plan
• Paid vacation and sick time

$20.00 – $30.00 per hour; up to 3% annual increases.