Hampton Inn Orleans St Charles Ave - Front Desk Agent

Join to apply for the Hampton Inn New Orleans St Charles Ave - Front Desk Agent role at Aimbridge Hospitality
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The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well‑oiled machine.

• Customer Service Excellence:
  Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication:
  Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem‑Solving:
  Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability:
  Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
• Financial
  
  Skills:
  
  Work with and understand financial information, performing basic arithmetic functions as needed.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

• Daily Pay! Ask your recruiter for more details.
• Medical, Dental, and Vision Coverage.
• Short‑Term and Long‑Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401(k) Retirement Plan.

Nestled in the Garden District, we are a streetcar ride from the French Quarter and less than three miles from Audubon Park and the zoo. Guests can walk to lively Magazine Street for shopping, restaurants, and bars. Tulane and Loyola universities are two miles away. We offer daily free hot breakfast, free WiFi, and an outdoor pool.

Entry level

Full‑time

Management and Manufacturing

Hospitality

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