Hampton Inn & Suites Orleans Convention Center - Front Desk Agent
Listed on 2026-10-09
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Hospitality / Hotel / Catering
Hotel Front Desk, Front Desk/Receptionist, Guest Services
Location: New Orleans
Address 1201 Convention Center Boulevard, New Orleans, LA, 70130, US
Schedule Full time
Job Type Regular
Description
Join Our Team as a Front Desk Agent!The Front Desk Agent is the ultimate guest experience guru- mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEYSKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right ther it's a quick question or a big request, you're all about making their stay unforgettable.
- Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay
! - Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Our Warehouse District hotel is across the street from Ernest N. Morial Convention Center and within two miles of downtown attractions including Harrah's, the Riverwalk, and the Superdome. The closest hotel to the ports, we offer a free shuttle and special cruise packages. Enjoy our free hot breakfast and an array of dining options close by.
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