PSS Onboarding Specialist

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This role supports a smooth and organized onboarding experience by serving as the primary point of contact for new hires and department leaders. It involves building strong working relationships, coordinating key onboarding tasks, and ensuring required documents, checks, and orientation activities are completed accurately and on time. The position works closely with the recruiting team and leadership to maintain onboarding trackers, support organization-wide processes, and keep workflows running efficiently.

It also monitors post-onboarding survey results to help identify opportunities for improvement across the onboarding journey. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

• Required - Associate’s degree;
  High School diploma plus an additional 2 years of related experience may be accepted in lieu of degree

• Required - 1 year of experience in recruitment support or closely related HR support

• Knowledge of provider onboarding workflows, including new provider orientations, documentation and onboarding timelines
• Experience using provider tracking systems .
• Strong organizational skills to manage multiple physician and APP onboarding tasks, deadlines and documentation efficiently.
• Excellent communication skills for collaborating with new hires and key stakeholders involved in the onboarding process.
• Strong collaboration skills to work effectively with key teams and stakeholders involved in recruitment and onboarding processes.
• Understanding of company policies, employment laws, and compliance requirements
• Ensuring accuracy in documentation and compliance with legal requirements.
• Ability to troubleshoot onboarding issues and elevate when necessary.
• Ability to handle sensitive employee information securely.

• Build relationships with new hires, hiring managers and other key stakeholders to enable and support the onboarding function.
• Serves as the primary point of contact during onboarding process and provides high level support to the department leadership and new hires.
• Managing multiple onboarding tasks, deadlines, and documentation efficiently.
• Partner with recruiting team members and leadership with creating & updating new hire trackers, collecting required candidate documents, conducting new hire background checks, and organizing new provider orientation.
• Support organization-wide strategy and processes.
• Oversee post onboarding survey results.
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation…