Warehouse System Analyst

What We Do

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network.

Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq.

Not only do we provide competitive wages, you will also have access to great benefits and employee discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and bringing great products to our customers!

If this sounds like something you would love to do, and a place you want to be a part of, get in touch with us by submitting your application. We look forward to hearing from you!

Warehouse Systems Analyst

Marucci Sports, a wholly owned subsidiary of Fox Factory, was founded by two former MLB players and their athletic trainer who began handcrafting bats for some of the best players in the game from their garage in 2004. Fast forward to today, that dedication to quality and understanding of players’ needs has turned Marucci into an All-American success story, the number one bat preferred by players and The Official Bat of Major League Baseball (MLB).

Position Summary:

This position is responsible for maintaining, troubleshooting, and optimizing the functionality of warehouse management systems (WMS) and related technologies. This role ensures seamless integration and communication between the WMS and the enterprise resource planning (ERP) system, monitors system performance, and addresses service interruptions in collaboration with IT teams and external vendors. The position oversees user access, provides training and documentation, and manages testing and implementation of WMS updates.

Additionally, the specialist supports inventory control through data analysis and system configuration, ensuring compliance with internal standards and SOX requirements. They serve as a key liaison among distribution center (DC) operations, inventory teams, and IT stakeholders, facilitating system alignment and operational efficiency. This position will also be responsible for routing, transfer orders, input and any other paperwork needing processing in Solo chain to complete transactions.

Position Responsibilities:

• Maintain and trouble shoot all warehouse system hardware in coordination with internal IT support and external vendors.
• Monitor warehouse management system for service interruptions and defects.
• Coordinate with external service providers to resolve issues in a timely manner.
• Track and document all user requests, engaging appropriate DC and/or company resources to support the operation and timely closing of support service requests.
• Train associates on the use of the WMS and, in coordination with the GM, monitor their system usage.
• Develop and maintain training materials to ensure consistency in training.
• Test all new WMS functionality before assigning it for additional testing. Provide feedback to the development team and approve all system changes or updates.
• Control access and authorization levels in WMS for DC associates, company staff and contractors.
• Configure and monitor cycle count process throughout the fiscal year to ensure compliance with SOX requirements.
• Attend and review all requests presented to the company’s Change Action Board.
• Present future WMS code deployments to the company’s Change Action Board for approval.
• Monitor the WMS Import Hub for communication errors between the ERP and the WMS system.
• Work with ERP specialists to identify root causes and resolve communication errors.
• Monitor the WMS Export Hub for communication errors between the ERP…