×
Apply for Jobs Apply for Jobs Post a Job Post a Job Local Jobs Home
Register Here to Apply for Jobs or Post Jobs. X
More jobs:
IT Support Desktop Support

Desktop Support Specialist

Job in New Orleans, Jefferson Parish, Louisiana, 70123, USA
Listing for: ComTec Information Systems (IT)
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Support, Desktop Support
Job Description & How to Apply Below
Location: New Orleans

3 days ago Be among the first 25 applicants

Senior Recruitment Specialist - US Staffing || Hiring for Desktop Support Specialist

Job Title: IT Field Services Technician/Desktop Support Specialist

Location: New Orleans, LA

Work Category: Full-time at client site

Responsibilities:
  • Ensure that all phases of desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved.
  • Perform onsite analysis and migration of desktops, laptops, and workstations to new systems or environments, ensuring smooth transitions.
  • Install and configure operating systems (Windows 10/11) on desktops and laptops.
  • Handle installation, relocation, and configuration of workstations, desktops, and laptops.
  • Build and configure desktops and laptops to meet customer specifications and requirements.
  • Ensure safe and efficient transfer of data between systems during migrations or upgrades.
  • Install and configure print drivers and related print services for customer environments.
  • Install and configure software applications as required by clients.
  • Manage Service Now Requests and Incident tickets.
  • Provide troubleshooting for hardware and software issues, identifying and resolving problems efficiently.
  • Utilize remote user support tools to provide support.
  • Maintain and complete documentation for all tasks, processes, and procedures performed, ensuring accurate records.
  • General knowledge of Cisco VoIP phone setup and configurations.
  • General knowledge of Uninterruptible Power Supply (UPS) devices and their configuration.
  • Familiarity with One Drive for file storage, syncing, and backup.
  • Perform asset recovery and decommissioning of older IT equipment following standard procedures.
  • Maintain a high level of customer service in all situations.
    • Required Skills:
  • Minimum 5+ years of experience in technical support role.
  • Proficient in Windows 10 and 11 with a working understanding of LAN/WAN environments.
  • Ability to lift up to 50 lbs. and assist with the installation and movement of IT equipment.
  • Strong oral, written, and interpersonal communication skills with the ability to interact effectively with customers and team members.
  • Experience with Service Now is a plus.
  • Willingness and ability to travel to various sites in Louisiana, Texas, Mississippi, and Arkansas as needed.
  • A+ certification is recommended.
    • Seniority level

    Mid-Senior level

    Employment type

    Full-time

    Job function

    Information Technology

    Industries

    IT Services and IT Consulting

    #J-18808-Ljbffr
    To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
    (If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
     
     
     
    Search for further Jobs Here:
    (Try combinations for better Results! Or enter less keywords for broader Results)
    Location
    Increase/decrease your Search Radius (miles)

    Job Posting Language
    Employment Category
    Education (minimum level)
    Filters
    Education Level
    Experience Level (years)
    Posted in last:
    Salary
    Advanced Search