IT Project Management Advisor

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IT Project Management Advisor

Manages software development projects associated with Sedgwick’s Client Facing Applications (viaOne, my Sedgwick and Smart.ly). The project manager is responsible for organizing, defining, and overseeing all facets of the project ensuring timely completion of defined scope meeting project stakeholder expectations.

We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.

• Works closely with project stakeholders (clients, business, and IT representatives) to define and document project scope and objectives

• Prepares detailed project plans/schedules to monitor and track progress through completion.

• Manages changes to project scope using appropriate verification/approval techniques

• Performs issue and risk management and escalates to management as needed

• Ensures all assigned projects are delivered with agreed scope and objectives, on time and within the budgeted level of effort allocated for the assigned project.

• Creates and maintains comprehensive project documentation as required by established standards set by the IT governance office.

• Performs other duties as assigned.

• Supports the organization's quality program(s).

Bachelor's degree requested, major in computer science field preferred. Project Management Professional (PMP) certification is a plus.

Seven (7) years of related experience or equivalent combination of education and experience required. Experience managing application development projects preferred.

• Knowledge of claims management business and technology

• Excellent oral and written communication

• Strong knowledge of project management

• Experience with Software Development Life Cycle (SDLC) methodologies (Agile/Waterfall)

• Experience managing cross functional team projects

• Ability to manage multiple projects at different stages in the SDLC

• Strong familiarity with project scheduling tools and methods

• PC literate, including Microsoft Office products (specifically Excel)

• Strong organizational skills

• Ability to define, manage to and meet timelines

• Ability to manage several competing priorities simultaneously

• Ability to work in a fast-paced environment

• Flexible, able to quickly adjust to changes in priorities

• Highly versatile, quickly master new roles, responsibilities, technologies, and environments

• Analytical and interpretive skills

• Problem solving and troubleshooting skills

• Ability and willingness to take initiative

• Ability to work in a team environment

• Positive attitude (patience) and interpersonal skills

• Solid negotiation skills

• Expertise in development and executing best practices (policies, procedures, processes, and methodologies) to optimize performance

• Ability to meet or exceed Performance Competencies

The Client Facing Applications (CFA) project manager serves as the primary liaison between project stakeholders (our business partners) and technical teams responsible for bringing projects from concept to implementation. As such, the project manager will work closely with stakeholders to understand business problems, collaborate with IT leadership, product and development teams on solutions and design, and build consensus between all parties regarding project deliverables, expected outcomes, and timelines.

CFA has a well-documented project management process set utilized by all CFA project managers to ensure a consistent project delivery experience for our business partners and technical teams across all…